Job Description Collections Violations Dept. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Business operations will resume Monday, January 3, 2022. if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { Unfortunately, you can only buy them at state stores or order them online. Open an EZ Tagaccountonline today. Dont have an EZ TAGaccount? Discover which options are the fastest to get your customer service issues resolved.. Your real card info stays hidden. 77401 SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. Reach out to the HCTRA team using the information below. You may notice that you have taken trips that have not posted to your account yet. Jan 2023 - Present2 months. 281-875-EASY (3279) Roadside Assistance. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. How is the BancPass Toll Sticker program different from other toll tag programs?? Select Accept to consent or Reject to decline non-essential cookies for this use. HCTRA Harris County Toll Road Authority. Will I still have to pay for pending toll charges? } } I missed two days of work, but she was so nice to call me and check up on me. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Elite 2023. Last Modified May 6, 2020. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. color: #fff; Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. They have given me comfort in knowing I can trust their recommendations for our staffing needs. However you identify and whatever your background, we encourage you to apply today. They charged my account 2 times within the same minute . They understand our culture and the positions we have open and provide candidates the fit it well. Everyone is always so nice and helpful when dealing with the staff at Resource. With the BancPass Toll Sticker you pay the lowest toll fee on the road. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. We have over 1,000,000 users and companies will listen to us. Open an account. The only fee you will pay BancPass is when you choose to reload your account. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. See all the best ways overall to get in contact with EZ TAG ASAP. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). } You can update your choices at any time in your settings. } If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. How is Harris County Toll Road Authority rated? Everyone is always so nice and helpful when dealing with the staff at Resource. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. Join to view profile . Use the EZ TAG lanes today! Customer Service Hours Payments are free with a linked bank account. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. (Enter less keywords for more results. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . 2/14/2018. Support Phone. - Leading role in assigning and receiving I.T. Roadside Assistance. BancPass service fees may also apply. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Visit Harris County Toll Road Authority Website. For questions about the Grand Parkway, . Replenish your account using cash or debit at a participating retailer. BancPass posts tolls as they are charged to the account. They are always available to assist and have a conversation. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. 10 followers 10 connections. Click here Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. var jb_url_lower = jb_url.toLowerCase(); The best way to manage your account is by downloading the app. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Login to your EZ TAG account. We will resume normal operations Tuesday, December 27. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. DONATE NOW! TxTag has launched a new website to make it even easier for you to manage your account. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. The latest review Lien release was posted on Sep 19, 2022. HCTRA Customer Service Closed Published on: February 15, 2021. Please click on the link to begin. } checkSSL(); Get notified about new Customer Service Representative jobs in Houston, TX. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. What a useless bureaucracy. Please allow 24 hours for a customer service agent to respond to emails. To sign in, you'll first need to update your log-in credentials. What If I have a violation or pay-by-mail notice in the mail? You may choose to opt-out of ad cookies. You choose when and how much to replenish! We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. Learn more in our Cookie Policy. equipment. I have a disabled vet plate or other plate that allows for free tolls? Prior experience in a customer service-related role. established on your HCTRA.org log in. They found me something that really suited my personality and the type of work I like and they found it fast! Save my name, email, and website in this browser for the next time I comment. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. These essential cookies may also be used for improvements, site monitoring and security. Ability to comply with office training requirements. For roadside assistance, please . I dont want to contineue with the service . Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. You may visit their website or send an email request by clicking HCTRA Email Support. You can unsubscribe from these emails at any time. I can't find my paper bill. border-color: #376d7d; | Wilshire North Houston Hours/. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). Last Modified May 6, 2020. Customer service is terrible. } BancPass and PlusPass does not work outside of those allotted states. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. RT @HCTRA: Today's the day! W. Business operations will resume Tuesday, January 19. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. 9 followers 9 connections. Hilton Honors Number. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. . Please allow 24 hours for a customer service agent to respond to emails. for HCTRA (VEC)$15.75/hr. You'll need to update your log-in credentials. Learn about doxo and how we protect users' payments. Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. Users can even use credit cards to replenish their account. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Get started today. Houston, TX 77040. var queue = $LAB Unpaid tolls may result in additional fees and penalties, including issuance . For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Harris County Toll Road Authority. How do I change the phone number on my account? Managing your EZ TAG account just got easier. Visit the Career Advice Hub to see tips on interviewing and resume writing. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. 6538 South Frwy. Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. You will be responsible for charges incurred up to the time that BancPass is notified. You may also call 866-978-5061 during normal business hours. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Please check with other tolling agencies directly for questions about their policies and programs. color: #376d7d; BancPass users will be charged the electronic toll tag discounted rate. What do I do if my vehicle or Tag is lost or stolen? By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Find information on toll roads, closures, and rates. This Is How You Can Easily Access The www hctra org login. Position requires ability to work in a very structured environment with a diverse workforce. And Use The Features That www hctra org login Offers On Their Portal. More Harris County Toll Road Authority FAQs. Phone Numbers. Ripoff Report Needs Your Help! My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . Please put the word VIOLATION on the subject line. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. Customer Service. } Where are my transactions? You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. Your job seeking activity is only visible to you. Voice messages left after hours will be returned the following day. View News Archive. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. Manage your account with automatic text reminders and the BancPass mobile app. Email Address. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. . This position primarily operates in a professional office environment. Shift: 7am-3pmMust Be Bilingual. } I have worked here for over 3 years and I have the utmost love and appreciation for this company. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? We will resume normal business hours on Monday, February 22. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. Login to save this search and get notified of similar positions. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. doxo is not an affiliate of Harris County Toll Road Authority. Call Center [HCTRA] $15.75 /hr. .hmg-jb .apply-progress-bar li.active > a, Harris County Toll Road Authority has 1.5 stars. . Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Order your EZ TAG. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice.

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