Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. Holland America Line is working closely with authorities and governments across the globe on health protocols. Holland America reserves the right to upgrade a guest or guests to more expensive category accommodations at no additional cost. Next, you will be required to complete ship check-in formalities. SY5002 & SY5001 are set up with queen bed only to meet compliance spacing. Holland America Line has invested over the past few years to expand onboard Wi-Fi service to satisfy growing guest demand for digital access at sea. Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees: A In order for us to provide notification that your Express Docs are ready, all guests must provide their email address to register & complete their online check-in. Always included . In addition, every ship is divided into fire zones that are separated by fire screen doors that can be operated from the ships bridge and fire-rated bulkheads in order to minimize the risk of fire spreading beyond one fire zone. Supports audio/video calling and streaming where coverage allows.). If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. Fares are in US dollars. Holland America Cruise Line features special pre-or post-hotel packages that allow you to extend your vacation in either your port of embarkation or debarkation. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. Holland America Line has a youth program for guests ages 3-17. A There are several benefits to having Express Docs: Q Are Express Docs available for all cruises? You will receive a reduced deposit, Onboard Spending Credit up to $400 USD per person and the best available rates. Guests returning to the United States can also check the official website of U.S. Customs and Border Protection at https://www.cbp.gov. For the most accuracy onboard your ship, please complete the process at least 30 days prior to your departure. Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications, jewelry, money, credit and debit cards and other high value or important items, along with the clothes and shoes you intend to wear the next day, separate from your tagged luggage. bars, the shops, spa, shore excursions. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. The most important determinant of risk is the traveler's destination. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. We offer celebration packages, flowers, chocolate dipped strawberries, special wine offerings, beverage packages and cards, spa treatments and keepsakes. If passengers become ill or injured during the voyage and the diagnostic and/or care needs exceed the capabilities of the infirmary, passengers will be transferred to medical facilities ashore. Unfortunately, their new approach makes it practically impossible for us to accept service animals on domestic or roundtrip cruises from Australia. If you are looking to save money, perhaps you forego the cruise ship internet completely and wait until you go ashore. VB6003 is set up with queen bed only to meet compliance spacing with wheelchair access on the left side when facing the bed. With the Elite Beverage Package you can enjoy all drinks menu priced $15 and under including Dale DeGroffs Original Cocktails! In addition, Holland America Line will honor any pricing or amenities that your traveladvisor extends in addition to your onboard offers. Holland America Line and its onboard staff are not able confirm flights from on board our vessels. Preparing for your Holland America Line cruise is now easier, faster and more convenient. The bed can be converted upon request to 2 twins if full compliance is not needed. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. Three Ways to Ensure a Budget-Friendly Family Cruise Vacation, A Word of Caution About Cruise Line Wi-Fi. To maximize fire safety, our ships have sprinkler systems throughout passenger and crew areas together with enhanced fire suppression systems in machinery spaces. Under page range you may select which pages you would like to print. Local sales taxes are applied where required. Ask the airline to immediately advise our Air/Sea Department, or call us yourself at 1-800-628-4771. Changes to the booking may require cancellation and rebooking of flights. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure to verify all flight numbers, departure and arrival times shown on your ticket and provide a telephone number contact. We anticipate that your stateroom will be ready at approximately 1:00 p.m. The one thing I don't like about the app is it doesn't alert you when someone sends you a text. Fully Accessible An upgraded premium internet package will be available for an extra cost. This also means that weather can affect connectivity. Passengers in the premium Owners and Vista suites even get provided an iPad ensuite for the duration of the voyage for their use in accessing social media, email, and other internet options. The airline may generate a Future Air Credit (FAC) memo in an amount the airline determines. The Stream package allows for full WiFi access including video chat and streaming of music and movies. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Hi, Does anyone have the details of the three wifi packages. He could see the booking and only his expenses. If you receive an onboard credit, you can use it for almost everything onboard, including a pampering massage or other spa service, restaurant meals, shore excursions, coffee and alcoholic beverages, and boutique purchases, like clothing or jewelry. Get Latest Up To 50% Off Coupon Expires 6-7-24 Get Deal 30% You can also use Royals app without having to pay to connect to their Wi-Fi. Roaming charges apply. It is your sole responsibility to obtain and have available the proper travel documents necessary for your travel, including all associated costs related to obtaining your travel documents. Youll find a select number of free sites under Complimentary Browsing.. Please advise Holland America Line as far in advance as possible of any special needs for transfers. Guests can cancel (without paying a cancellation fee) rather than accept a fare increase. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. However, completing tasks like WiFi calling, FaceTime, and streaming movies and music while out to sea are not a guarantee. May not allow for audio/video calling and streaming. The Coca-Cola Package includes unlimited fountain sodas for $8.00 per person, per day. Guests should be aware that certain third party shore excursion facilities may not be fully accessible to guests with disabilities. It also supports Skype video calling, where coverage allows. If you receive a busy signal or message, please hang up quickly and try your call again. Learn more about family cruises with Holland America Line. Follow along as we share our travel tips, cruise reviews, information on ports of call, and the latest cruise news to help you plan the ultimate cruise vacation. Holland America Line welcomes all guests to explore our cruise vacation offerings. Guests on any excursion, who elect to leave the automobiles or motorcoaches in the shopping area, or elsewhere, must provide their own transportation, at their own expense, back to the port. MSC Cruises MSC Cruises offers a variety of internet packages. Transfers may be purchased between select major airports and your ship as well as from your ship to select major airports. Our cruise Wi-Fi plans and internet packages allow you to stay connected at sea throughout your cruise vacation. You may also make advance rental arrangements prior to your sailing and have a wheelchair delivered directly to the ship for use on board and in ports of call. Because facilities in ports around the world vary significantly, wheelchair accommodations may not be available for some land tours and/or shore excursions. Powered by Invision Community. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. During these drills, the firefighting teams practice implementing plans that have been developed to provide guidance for fighting fires in the different parts of a ship. Any changes will result in the cancellation of the entire air booking. Norwegian also has an option where you can purchase 250 minutes of internet for use any time during your cruise for the price of $105.00 if purchased in advance of your cruise. The "Have it All" fares will be available for booking on April 21, 2021. Any excess deposit will be refunded to you at the end of the cruise. Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking. In limited situations (either on board or ashore), we may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. * Electrical devices such as small fans, power strips, multi plug box outlets/adaptors, and extension cordswithout surge protectorsare allowed onboard when used with proper caution. Staying in touch with fellow passengers at sea, and friends and family on land is easier than ever. Guests who are cruising together but have opted for different hotel or tour packages should also print out one full copy of their Express Docs for each traveler. Probably won't get the wifi package at all then. Also includes WeChat and WhatsApp. Please note the following general information about Luggage Direct: Bags VIP luggage delivery allows you to bypass the baggage claim and begin making the most of your vacation right away, without the burden of luggage. So, we explain everything you need to know about cruise ship internet and WiFi, as well as the costs and plans available for each cruise line. In addition to our Designated Person inspections, we maintain an Audit Services Department that conducts its own audits and reviews of our ships. Cruising is for everyone, and we welcome and cater to families with children. Fully Accessible Plus, kids and families love the wide selection of food choices available when dining on board Holland America Line ships. Please consult the Holland America Line brochure for the final payment date applicable to your cruise. We are pleased to offer Flight Ease, the easiest way to book flights for your cruise vacation. Letters and postcards may be mailed from the ship while in ports of call. If the Online Check-in is still incomplete three (3) days prior to ship departure, Express Docs will still be available for printing; however, you will need to provide this information again at the pier. You may order hot water from our complimentary In-Room Dining service 24 hours a day. The original schedule and airfare may no longer be available, and a new reservation may need to be created at the current available price. Get expert advice, insider tips and more. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. Premium this has the highest amount of data which allows for everything including streaming and video calls. You can review your personalized information, print only what you want and have convenient access to everything you need for your cruise in one place. Our goal is to identify any potential issues ourselves and address these immediately rather than leave it to regulators. Children 12 or under receive half off in our specialty dining restaurants or can select items from the kids menu for free. Be sure to bring enough prescription medicine to last throughout your cruise, as it may not be available on board or in some of the countries visited. Is it good enough to stream netflix? However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. You can also look for local restaurants or facilities with free WiFi hotspots in your ports of call. Guests requiring continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Sometimes I might have to buy a coffee at Starbucks or something at McDonalds, but no big deal. Information for guests with disabilities can be found within the General Information section, while details regarding accessible transportation needs for transfers can be found under the Arrival Advice section. In some cases, it may be possible for your scooter to be stowed in the luggage compartment for use in the ports of call. Please have the ship's name, your party's name and stateroom number before you call. A We have two convenient ways for you to obtain your luggage tags: Q Why does my luggage tag have a box with a number and letters in it next to the stateroom number? Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Be sure to bring a sufficient supply of medication and transport it in the original container. You will claim your luggage when you arrive at your final airport destination. The medical staff on board is not available for daily care unless an individual is hospitalized in the ship's Medical Center. The Classification Society carries out a full ship inspection once a year plus does additional surveys of important safety and other ship equipment on a set schedule that ensures this equipment is regularly examined and tested. Provided you have not requested early ticketing, Flexible fares can be changed or cancelled without change fees at any time prior to your cruise final payment due date. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. There is a modest discount when these packages are purchased online before the cruise.
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