The first interview at dnata. Your company is forward-thinking and progressive. Other21 %. Vocational or Diploma (12+2 or equivalent) desirable but not required. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. A potential employer will often base their offer on your current salary. This allows us to improve and customize your browsing experience. How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. Dubai I link the questions down below. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. I planned four social events per year, and the turnout was always wonderful. Simple and easy to understand the process. Also, what types of career growth opportunities would follow this position? If hired at Dnata you can be assured that I would exceed your safety expectations. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. 31 Dnata Interview Questions (+ Answers) I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. Handles excess luggage and collect excess payment. What is the interview process like at Dnata? I would have participated more in external company events. Glassdoor users rated their interview experience at. They were lively and effective, and sales increased by 23% in the first 90 days of implementation. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. ", "If I had to choose, I would rather be a dynamic leader. Read our Terms of Use for more information. The next question was what does API stand for, which I gave the answer. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. ", "I am looking for a long-term career opportunity within the transportation industry. I was also processed for final interview. ", "Yes, I have been asked to lie on the job before. Here are some sample questions: - When would you like to have this position filled? I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. ", "I find myself getting along with most people at work. It's a better way to conduct such interview method. - What is your favorite part about working here? I have been in the industry 7+ years. Some of my favorite recent projects have included X, Y, and Z. It's a better way to conduct such interview method. Recruiter contacted me11 %. The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. There are also a couple of blogs that I follow including Transport Data and Transport Now. I see that you have operations management positions open. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The topics included energy efficiency and recycling.". {%selectedMarker.addressLocality%} If it's something that catches me by surprise, I usually ask for clarification. "Thank you for asking - I do have a few questions. Followed by 2 technical ,1 managerial round. Interviews for Top Jobs at Dnata. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. My dream would be to earn a leadership role with Dnata down the road.". Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Help the interviewer to determine which personality type you are by answering this question clearly. The typical Dnata Customer Service Agent salary is 16,026 per year. Are there particular types of situations that you find distracting? Any current certificates and tickets are helpful to bring with you to the interview. I applied online. Followed by 2 technical ,1 managerial round. I would much rather be a dynamic leader. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. When factoring in bonuses and additional . Muhamad Abdurohman - Customer Service Agent - dnata | LinkedIn Adept in general accounting and finance transactions. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. Through Indeed22 %. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Interviewed through hireview app. 2 + years experience in a Customer Service role. Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. We completed the project three days ahead of schedule. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. People cannot deny the ways that you impact their life, regardless of how they feel about you.". The purpose of this page is to help you prepare for your job interview. message, please email para informarnos de que tienes problemas. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Are you able to be productive in any environment? If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. dnata Jobs - CUSTOMER SERVICES AGENT - GCCRecruitments Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. The you ill have a hirevue interview. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Completing pre-boarding checking procedures before passengers and flight board planes. Wenn Share with the interviewer which skills you value the most. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. Please enable Cookies and reload the page. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). Employee referral22 %. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. "I understand that your work environment is very collaborative. Wir entschuldigen uns fr die Umstnde. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. I was asked did I google it? Report. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! Shared on 18 May 2022 - passenger service agent - Melbourne VIC. Ask me what a JSON or API is and I will tell you exactly what it is. Close your answer by asking the interviewer if they would like to see you take a particular course. Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . Getting passengers through check points and to terminals quickly and safely. Dnata Interview Questions (2023) | Glassdoor Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. All of this makes you stand out from your competitors.". Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. I couldnt complete the last two. First you will have an assessment test which is basically you need tackle the time limit. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). "Overall, my career has progressed a touch slower than I would have liked. I certainly enjoy the challenge!". Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. "For the past four years I have been working with ABC, in the private sector. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. ", "That is a great question, and I appreciate that you consider continued education options for your employees. Dnata Customer Service Agent Interview Questions para nos informar sobre o problema. We are proud that our reputation attracts talented and motivated people. I have three years' experience in public transport and four years' experience in private transportation. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". I am looking for compensation that is aligned with the role and provides an opportunity for growth.". om ons te informeren over dit probleem. Where do you see yourself growing within Dnata? The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Every week there are new volunteers and new individuals with a range of needs. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Si continas recibiendo este mensaje, infrmanos del problema ", "I have a balance of experience between public and private transportation. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security To find out more about the cookies we use, see our Privacy Policy. "I naturally take on a leader and mentor-ship type of role with my co-workers. Be sure to include capabilities that will potentially benefit this potential new employer. The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. dnata Employee Reviews for Customer Service Representative - Indeed When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. We understand that discretion is one of the measures of excellence. Mumbai Area, India. Ask me what a JSON or API is and I will tell you exactly what it is. Clark Freeport Zone What is top of mind when it comes to filling this role? {%selectedMarker.country%} Fill out a form. Free interview details posted anonymously by Dnata interview candidates. Plan B is always ready to go.". In my current position, I have had zero accidents in 3 years. Working for Dnata gets you recognised and other companies want to grab you. With that said, I can certainly work in an unpredictable environment from time to time. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de If you want to ace your upcoming interview, practice with our topical-based interview question sets. And lastly, do you have internal candidates who are also interviewing for this position?". Glassdoor users rated their interview experience at. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! Show that you are proud of yourself and your career accomplishments! I interviewed at Dnata (Manchester, England) in Oct 2022. Dubai I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. Cambata Aviation Pvt Ltd. 2015 - 20169 . Research the company online to discover any opportunities for future growth. Perhaps you earned individual awards, accolades, or scholarships. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. ", "I have many accomplishments of which I am proud. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. This interview question allows you to demonstrate your ability to be a self-starter. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs "I have used a variety of team-based messaging applications. You can't always predict what they may say, and you also can't always predict how you might feel in response. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Other online job site8 %. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. The process took 3 days. "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. We are sorry for the inconvenience. Be sure to complete your answer by telling the interview what the outcome was. excuses voor het ongemak. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. Free interview details posted anonymously by Dnata interview candidates. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. Perhaps they have multiple departments or locations. ein Mensch und keine Maschine sind. - How long has this role been vacant? I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. Therefore, any date prior to 2019 might not be accurate. This site is protected by reCAPTCHA and the Google It's always a great idea to have questions ready for the interviewer. message, contactez-nous l'adresse I am not the type of personality to be pushed around on the job. Excellent time management skills combined with a superior knowledge of the customer service industry . Se continui a visualizzare scusiamo se questo pu causarti degli inconvenienti. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. My criminal record is clean as is my drivers' abstract. United Arab Emirates, Tel:+971 4 3166666 - collgues de tout type comme par tout. However, we take things well beyond that initial induction. Everyone has something to offer using their unique qualities.". We do not claim our questions will be asked in any interview you may have. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Working at dnata: 238 Reviews | Indeed.com I am self-driven and have no problem taking the initiative to get the job done. "I do consider myself to be a creative individual. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps The process took 3 days. | . I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". Even if you're not leading a team, you can still demonstrate the qualities of a leader! 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. You have a few leadership opportunities posted online. The recruitment coordinator immediately called for an initial interview after passing the paper screening. The you ill have a hirevue interview. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . Downvote 4. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. If you continue to see this I do this to ensure that the more complicated parts of my projects are taken care of right away. Dnata Customer Service Agent Salaries | Glassdoor . Dubai {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. First, we get everyone off to a common start. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. My co-worker wanted to go home, and he suggested that I lie about our count. Dubai How to Answer: Why Do You Want to Work Here? Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. I was asked what does JSON stand for and got the first two letters (what is this school)? ", "I try always to create 'what-ifs' because I know that plans change and fail. los inconvenientes que esto te pueda causar. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. {%selectedMarker.streetAddress%} . "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. I interviewed at Dnata (Sydney). Answered April 24, 2018 Answer See 3 answers
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