You can email us at resolution@lucyinthesky.email for any further assistance. However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. GetHuman does not work with Sky's customer support operations, directly or in any . This is a generic card error - this means that your bank is rejecting the transaction at this time. Don't waste your time or money, just go somewhere else! Please read the email in full, there may be pertinent details which may have been missed. Yet Lucy in the Sky refuses to give a refund. [PSA] Don't order from lucyinthesky.com! : r/TheGirlSurvivalGuide - reddit Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Thanks for your feedback. ; Text is available under the Creative Commons Attribution-ShareAlike License 3.0; additional terms may . For international orders, any taxes or customs fees are the responsibility of the recipient - some international orders may have extra charges which need to be paid to receive your order. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky I love Lucy in the sky ! Unfortunately, the dress didn't fit, but their customer service was great in explaining how I could return the dress and get another size as soon as possible. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. Both dresses arrived back to back and they looked nothing like it did online. Followed up shortly after the purchase to make sure everything was ok. Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. Her level of customer service was fabulous. This has been quite frustrating. Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. Please make sure that the style is in original condition otherwise it may be sent back to you. You should check this page from time to time to ensure that you are happy with any changes. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Sky in an easy-to-use summary, as well as a full comparison of the 13 ways to reach Sky, compared by speed and customer recommendations. Hi Jay, The dresses didn't look anything like the photos. Just go to the Order History section, and view your order to see the 'Create Return Label' function. So sorry about the issue here - the fabric definitely appears to be cut incorrectly here; feel free to reach out to us to have this returned for a refund. Lucy in the Sky Return Policy Detailed Facts - Price Match Guarantee Please email us at resolution@lucyinthesky.email so that we can further assist you. Check out what 6,964 people have written so far, and share your own experience. If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us: All email messages and email newsletters will contain information on how you can unsubscribe. Why would I need store credit when I already purchased the 3rd dress. If you are in between sizes, we would generally suggest to order a size up. i ordered 2 dresses october 2 and need them for october 11. thanks! How did we do? Sky Customer Service Telephone Numbers - Digital Plans I emailed them to check if my order still hasn't shipped, please cancel and give me a refund. We do try and post a disclaimer that this does happen with sequin styles. Thanks for your feedback. Lucy in the sky is our GO TO for all things special occasion. We therefore have no responsibility or liability for the content and activities of these linked sites. I was SHOCKED as the price of this dress after I received it. -Kate. We may also share information with companies assisting in fraud protection or investigation. Customer service contacts and company information. Anyone can write a Trustpilot review. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. This will be automatically applied to your account attached to the email address used for the order. Horrible company and horrible customer service. Hi Chris! Hi Kim, We're so sorry to hear that there was an issue with your order. I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? Is Sky Internet down? Broadband issues and outages explained Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . Hi Bailey! Tip for consumers:Pay attention to shipping times. Shop faster with the App My Account Account Wish list Order Status Help Center shipping returns sizing Products used:None, sizing too inaccurate. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. Hi Sonam, Thanks for your feedback. Free Returns for United States Customers. You can only email and live chat with them. Please note that business days do not include weekends or public holidays. I will absolutely be reordering a new size and be a returning customer! Beyond disappointed. This cost is not covered by us and is charged directly by your local government. Haiker Rojas. If i order now when i will receive it? Please emails us at resolution@lucyinthesky.email so that we can better assist you. Hi KM, Save ur money and timego to windsor insteadur going to end up there regardless. You must not establish a link from any website that is not owned by you. Tip for consumers:Do not buy from this company. You can activate your new camera, view your photos, manage and monitor. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. I don't care how good are their dresses and I don't even want to know. The quality of clothing is so bad. 6) Actor William Shatner also covered the song in dramatic, spoken-word style. If you want to make a complaint to the Sky customer service team, they can be reached on . Please email us at resolution@lucyinthesky.email if anything else. Please use the following size guide to help determine your size of clothing. Store credit only. Check out what 6,872 people have written so far, and share your own experience. I emailed multiple times and didn't receive a reply until a week later when they cancelled my order for me. See Profile. I ordered almost a month ago and only received emails saying we got your order or we received your chat and will respond within 72 hours. Please email us at resolution@lucyinthesky.email so we can look into this for you. Don't waste your time here! We're so glad you were able to utilize our 24/7 chat! You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Lucy in the Sky Reviews | Read Customer Service Reviews of - Trustpilot Gucci belt men Marmont . Share. Technical support. The best things about working as a Sales Advisor at Sky Leeds, with Lucy September 9, 2021 / in Contact Centre & Operations / by jhawkins2. Now my daughter has no dress for homecoming and we are scrambling. It was not the representatives fault, so she did great, but the company should do better in alerting guests. Lucky in the Sky has good web ratings overall. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. 7) A group called John Fred and his Playboy Band had a #1 hit in 1968 with "Judy In Disguise (with Glasses)," a song that was a parody of "Lucy.". What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com It is an eligible payment method for all U.S orders over $35. Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). . Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). - Verify the shipping address provided - if there is an error, you would need to reach out to DHL GlobalMail or USPS to see if it is possible to update your address. United States. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Find out how we combat fake reviews. 0333 7591 018. How would you even know if something would fit or if you'd like the quality? Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. -Kate, it was my first time ordering from Lucy in the sky. Amazon.com: Customer reviews: Lucy in the Sky Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). Hi Carol, Thanks for your feedback. In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. Return policy is awful and as slow. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. Disclaimer as to ownership of trade marks, images of personalities and third party copyright. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Do you agree with Lucy in the Sky's 4-star rating? I'm so frustrated because they don't have a phone number. You can enter your USPS tracking number at the following website:https://tools.usps.com/go/TrackConfirmAction_input, You can enter your FedEx tracking number at the following website: https://fcbtracking.fedex.com/. We're sorry to hear that you had issues with your orders. Meanwhile, the brand is posting on social media like everything is peachy and deleting negative comments. This company responds to reviews on average within 5 days. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? LOVE THIS COMPANY Date of experience: February 23, 2023 Advertisement Rabene 1 review AE 4 days ago Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. Published by 9138-4529 Quebec Inc. on 2022-08-31. It is the size of a T-shirt. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. I ordered two dresses a month ago that never even shipped by the latest day that they were supposed to ARRIVE. I'm dealing with their customer service right now and they are so rude and unprofessional, Hi Talia, Thanks for your feedback. Im very disappointed. In the unlikely event that Lucy in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. Thanks for your feedback. If you're reaching out to us regarding an order, please have your Order ID in your message. For example, the Trustpilot rating is 4.2 stars, which is an average of over 6,000 reviews. It has been such a negative experience. -Kate, Lucy in the Sky is an absolutely horrible company. Hi Denver, My daughter had 10 other friends that never received dresses for homecoming eitherorder months in advance.the one friend that did receive dress it looked nothing like pictures and was completely see thru and had a hole in side stitching. All our models are approximately 175cm tall. You can also visit this article for more information on getting support! WHAT INFORMATION DO WE SHARE WITH OTHERS? Contact Us. Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, FHFA Announces Targeted Increases to Enterprise Pricing Framework Order took over 2-4 weeks to be delivered. I wear a size 12, and the size 12 they shipped me barely fit over one leg. I HAVE MY TRACKING NUMBER. Our cut-off for same-day express shipping is 1pm Pacific Time. The complete opposite of lawyer James, Nathan is carefree and fun. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. Lucy In The Sky Clothing - Miss American Made Help and support; Contact BT; Back. Is Tata Sky service free? We may from time to time include third party links on our Website. In the case of any change-of-mind or sizing issues, we offer store credit. Please email us at resolution@lucyinthesky.email if anything else. They have a wide variety of clothes and accessories for men, women, and children. LUCY IN THE SKY IS OUR GO TO! Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Our privacy policy, which sets out how we will use your information. Hi Chloe, Thanks for your feedback. - Kate, Hi Chris! Yes. As there is no phone number to be able to contact the company we ad two choices: email and be ignored or chat in and finally get a chat agent (the ONLY chat agent at this fraud of a company) Emma, It took three and a half hours waiting for the chat I suppose that Lucy in the Sky thought we would give up. Back in London Lucy has a choice - stay with James or pine for Nathan, who's far away. If you need specific product measurements or have further questions, please email us at. This site promises to ship an item by a certain date. -Kate. Search Full List of Executives. But Sarah S got my exchange going and it will make it in time! Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. my party is april 10. Check out what 6,864 people have written so far, and share your own experience. I am telling all my friends how bad the quality is and to never order from them. Pepper's Lonely Hearts Club Band. Unfortunately, we are not selling our styles to other retailers at this time. If you need help please email us at resolution@lucyinthesky.email if anything else. I would never hesitate to order again given this fabulous experience I just had, Casandra M was extremely helpful and quick! We may contract with other. Our business hours are 8am to 4:30pm Pacific Time, Monday to Friday, excluding U.S Public Holidays. Oh no! Chat is only option and that takes hours to even get a chat representative. Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. | Read 5,961-5,980 Reviews out of 6,593 -Kate. Products used:Dresses- tried to use but material was see through and sizes incony, Hi KA, lucy in the sky. We want to make sure this is refunded immediately. If you have any further questions or concerns please email us at resolution@lucyinthesky.email so we can assist you sooner. After an order is shipped, delivery is 3-5 business days domestically, and 6-12 business days internationally, with regular shipping. Then, the item never ships. Please let us know if we can help any further. We're sorry to hear about your disappointment with our return policy. Thanks for your feedback. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Contact BT. I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. Ordered a dress 10/12 in anticipation of a delay (their site said Nov. 5 would be MAX date of arrival). We're so glad that our customer service team was able to assist you. They wasted no time taking my money but today is 10/7 and I have not received a tracking number and they have not replied to my last email I sent them yesterday. Every item was shipped separately and weeks after stating they were stated to arrive. Tip for consumers:Cannot get a refund, only store credit. It is a no for me. If all your styles have a 'Within 1 Business Day' shipping timeframe, you will see an FedEx overnight option at the checkout, which is guaranteed 1 business day domestically and 1-5 business days internationally (Monday to Friday). Once a order has been shipped this cannot be canceled. I have been waiting for almost three weeks and still haven't got my money back. Please email us at resolution@lucyinthesky.email so we can look into your refund. Please read the product description of each item carefully before purchasing. -Kate. - Kate, Hi Gosset! For any delivery or shipment concerns please contact us within 14 days of the order being shipped. Thanks for your feedback. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. CAN I APPLY MY STORE CREDIT AFTER I PLACED AN ORDER? I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14. Tip for consumers:Returns usually only give store credit. Please emails us at resolution@lucyinthesky.email so we can better assist you. From time to time, we may restrict access to some parts or all of this Website. You either have to be put in a que in live chat with at least 100 people ahead of you or wait 48 hours for someone to respond to your email. Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. Shipping is free worldwide over US$75 and US$4.90 under US$75 for United States Orders, and US$6.90 for International Orders. Best advice for those who are still waiting for their money back is to reach out to your bank and let them deal with this company, customer service will not help you. If we are unable to contact you we will treat the order as cancelled. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. This is the only time I ever have ordered something online when the seller would only give store credit. We're so sorry about the delayed style. We use dedicated people and clever technology to safeguard our platform. These Sky contact numbers are available between 8am and 10pm every day of the week, and between 8am and 9pm on weekends. Lucy in the Sky is a popular online clothing company that specializes in dresses for young adult women for special occasions. You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? 480 York St, York, ME 03909-1533 +1 207-363-5119 Website Menu. She was a total pleasure to work with. Live Chat available 24 hours a day, 7 days week, through the icon on the bottom right. ADD ONS. If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. They're all photographed wearing size Small. Number one rule--- if they don't have a number to call, do not give them any money whatsoever. Lucy In The Sky Login - corkery.hedbergandson.com I DO NOT RECOMMEND THIS COMPANY! Lucy in the sky is a great company from products to customer service I am always satisfied. Lucy never replied to me or PayPal. The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. Were almost out of time and do not have a back up plan. Lucy in the Sky has a consumer rating of 2.82 stars from 1,067 reviews indicating that most customers are generally dissatisfied with their purchases. We ship from Los Angeles, and most orders do go out within 2 days, some up to 10 business days. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. They just keep everyone's money, don't send anything. Hi Kristina, We are not doing wholesale at this time. Late for the sky customer service - eayfli.webdesignsolution.info As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand. I followed up again on Feb 22nd and they said ordered would not be delivered until middle of March. Please email us at resolution@lucyinthesky.email so we can look into your refund for you. Faq - Lucy in The Sky Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. I use the chat feature and they told me that the dresses would arrive within the next three weeks. The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. Twice now, I have not received an order or refund. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP? Please let us know if we can help any further. Sky Customer Service Contact Information | Updated Guide - DoNotPay -Kate. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.lucyinthesky.com. My daughter has an event Nov. 19. We do not save your payment method details on our website. We had the same issue. We're so sorry to hear about the order. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com O2 do tend to change them occasionally if they become oversubscribed. 2. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. Do you agree with Lucy in the Sky's 4-star rating? Do not purchase from Lucy in the Sky. Thanks for your feedback. The reps copy and paste generic statements to your emails and don't actually solve any issues. Thanks for your feedback. Shipping was supposed to be 5 business days. You can email us at resolution@lucyinthesky.email so we can further assist you. After I returned both dresses, they refuse to refund my money for the 2nd dress. You will receive your tracking number once your style/s have been shipped. For international orders, any taxes or customs fees are the responsibility of the recipient. I ordered a dress from Lucy in the Sky for an outfit for a football game at my college this year. Order from a different boutique. Poor Customer Service! Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. Copyright 2023 Lucy in the Sky inc. All rights reserved. Contact Us - Sky Cable Lucy In The Sky Login. Please let us know if we can help any further. Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. Please email us at resolution@lucyinthesky.email so we can assist you sooner. If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat, or at shop@lucyinthesky.emailotherwise. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? Key Employees of Lucy In The SKY. There is no phone number and the chat has been disabled. Article created 4 years ago. Contacts: Adam Russell Adam.Russell@FHFA.gov there is a dress i like but it is all out of stock. Thanks for your feedback. Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. Phone Email. Have something to share about Lucy In The Sky? Her mom (Gene's mother's sister) has moved to France. You can email us at resolution@lucyinthesky.email! If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. The 24/7 chat is turned off and nobody bothered to respond to my email. Products used:I ordered a dress that NEVER was shipped. -Kate. WILL I BE CHARGE CUSTOMS FEES OR TAXES WHEN I RECEIVE MY ORDER? Is Lucy In The Sky Legit & Ethical? Is It Really Trustworthy? (2022) Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) They have horrible customer service and cannot call because it's a bogus phone number. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. I was so disappointed in the quality. I reached out to customer service numerous times and have not had a response. Just enclose your order details in your return package and send it back to our Return Address below: LUCY IN THE SKY You would have received multiple shipping notifications if this is the case. Glad that our Customer Service was able to help with your returns! . I ordered a size larger and they still didn't fit. No further information is required on your end, the return label has all your information. Hi Matilde, This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website.
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