I called again, because I did not receive a payment through the mail. The charge on 10-6-21 for 263.41 should be refunded + the 338.04 charge on 11-8-21. Based on your location, delivery of your newspaper may come through the U.S Postal Service and arrive at the same time as your postal service. Make sure your customers are satisfied 7 days a week - but you can have others deliver for you. That is, subscribers no longer get just the paper. Subscribers now get Full Access to our news and information where and how you want it on all platforms, including web, mobile, smartphone, apps, tablet and delivery of the print edition on the days you select. document.write ("?zoneid=6&block=1&blockcampaign=1"); Canceling the account will end online access and print delivery on your next available stop date. Promotional offers and rates are available to new subscribers only (no home delivery for past 60 days). Pay online To Make a Payment Online, visit your account. These rates will increase to full rate ($85 per month) over time. It is billed like any other day. If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. renewing their subscriptions during any given week, all throughout the Enter the email address associated with your subscription and choose a password. I cant seem to get through when I call Customer Service. Can I get an online only subscription without print home delivery? Interviews are conducted at 4061 W Costco Pl., Tucson, AZ 85741 (Across from Top Golf). 520-573-4292 Not a robot? I called the newspaper to complain and recejive a refund. However, when there is no postal delivery, such as federally recognized holidays, your newspaper will be delivered the next day there is postal delivery available. I placed a vacation hold on my account for 5-4-21 till 6-10-21 and . New subscribers can sometimes take advantage of temporary promotional rates. You can enjoy daily games by visiting puzzles.usatoday.com or through the USA TODAY Crossword app available on your iPhone or Android device. Once it starts to shake, you'll see an X Mark at the top of the app icon. Please allow 2-3 weeks for our systems to update your request. Sign up for one (or all of them) today at, Get a fresh mix and perspective on the conversation of the day, putting your ears right in the center of it. The following day someone from the newspaper charged a second 40 dollar payment against my account. When you put your print home delivery on a temporary vacation hold, you will still have access to all of our content via digital platforms. by our Lee corporate partner, and we did not/do not have the option locally to Yes. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. and puzzle content made on Tuesday September 13. . Access unlimited news on all your devices, receive subscriber-only newsletters, exclusive content, and tons of perks. Speaking of ads, the coupon section is a plus! Some content is designated for subscribers only. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. If you no longer have access to the email address you used when you set up the account, please call Customer Service or chat online with an agent by clicking on the link below, or calling Customer Service (phone number and service hours are below). Called again. We sincerely apologize for the inconvenience. Vacation Stop / Restart. If your paper does not come on a scheduled delivery date, please contact Tucson Arizona Daily Star as soon as possible to receive credit. 8/6/21 Charge to credit card for $59.38 for 7 day delivery service of The Arizona Daily Star (for September 2021) and subsequent charges of $59.62 on 9/8/21 and $58.40 on 10/6/21. * required. [CDATA[ On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. I have no faith that they will follow through on their promises. No. If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. I waited for a payment until January 4, 2021. Never thought Id give up the actual paper newspaper, but here I am, immensely enjoying this app! Tucson Bridal Guide. * Please note we need 4 business days notice to process your vacation stop online. Most problems with e-Newspaper display, features and printing can be solved by going through the following steps: My e-Newspaper is missing sections or content. The Arizona Daily Star contracts individuals to deliver newspapers to our home delivery subscribers each morning. Several years ago I moved to digital format so I could read anywhere anytime. After your first bill, charges will be at the stated rates less any credits. Holiday hours vary. Print delivery is available within the newspaper distribution area only. Content charges will continue to be applied while you are on vacation. Tucson Arizona Daily Star discount subscriptions are not available for every address. To reach us by postal mail: PO Box 26887 Tucson, AZ, 85726-6887 Business hours: 8 a.m. to 5 p.m. Monday through Friday. circulation@tucson.com You'll see a list of merchants you've subscribed to. We sincerely apologize for Ms. ***** ****** "Going on line" for the original comics is no substitute for that. The phone number will be in your phone book, on your bill, or in the newspaper. What should I do? Full Access is a term we now use to describe subscriptions to the Arizona Daily Star. No. For more information about Premium Editions please visit. Monday - Friday: 8:00am - 5:00pm. I am a subscriber but cant seem to access the e-Newspaper. Home Delivery Customer Service Some newspaper advertising inserts are "zoned," and only inserted in geographical areas the advertiser has selected. Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Deliver early mornings - before 7:30 A.M. 3 1/2 - 4 hours of work each morning (after learning the route). if (document.referrer) document.write ("&referer=" + escape(document.referrer)); TucsonLocalMedia.com 7225 N. Mona Lisa Road, #125 Tucson, AZ 85741 Phone: 520-797-4384 Email: tucsoneditor@tucsonlocalmedia.com account has officially been closed and can disregard any bills he has received. Take Care Guide. Closed Saturday and Sunday. Why? Called again today 10/7 and spoke with Supervisor ***. YES! Select a Tucson Arizona Daily Star discount below to get started! document.write ("'><\/scr"+"ipt>"); Our call center handles customer service for several different newspapers, all around the country. If something should happen, and you will not be returning on the scheduled date, just call the paper company and let them know that you need the suspension extended. 520-214-1154 Some content on Tucson.com is labeled "FOR SUBSCRIBERS." Arizona Daily Star 12+ e-Edition Star Publishing Company Designed for iPad 4.6 427 Ratings Free Screenshots iPad iPhone An exact replica of the Arizona Daily Star newspaper, accessible online. digital@tucson.com, Legals I replied explaining that I had cancelled already and was waiting for a refund. 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); Yes. Yes. While prime time TV grids are included in the paper every day, the TV Weekly magazine is not included with the paper. Contact Information . Sometimes, automated e-mails from Arizona Daily Star get caught up in spam filters. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. What would you like to do with your vacation papers? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Business hours: 8 a.m. to 5 p.m. Monday through Friday. We } document.write ("&loc=" + escape(window.location)); Reach out directly to Arizona Daily Star via Justuseapp. Published 12/30/2022. What should I do? Single copy newspapers are available every day at most Frys, Circle K, QuikTrip, Albertsons and Bashas' locations. Your real card info stays hidden. We apologize for any inconvenience. Thats because your first bill includes a prorated charge for the remainder of the current month to put your account in line with our standard billing cycles. Unfortunately, no. This action will link your print account to our digital offerings and give you full access. We are unable to find an active home delivery account at the address provided. Saturday fun, plus all of the features, content and circulars in our biggest paper of the week on Sunday. . Full Access Subscriptions include home delivery of the Arizona Daily Star, access to all of our digital products and more! Sometimes there are unexpected delays due to production problems or adverse weather conditions. I was told that a check was mailed to me on December 26, 2020. We apologize for the miscommunication. I got only a confirmation that they had received my complaint, and nothing more. Start a new. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); It is now March 19th, and I have received no refund or acknowledgment. Open Settings ~Your name~ and click "Subscriptions". Holiday hours vary. Yes. if (!document.MAX_used) document.MAX_used = ','; We will continue to sell single copy print editions of the newspaper at retail outlets. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Compensation depends on the route, but is typically more than $1200 each month. mobile@tucson.com, Retail Display Advertising What happened? You may need to refer to your program's help documentation to learn how to check these types of settings. Download our app through your apple or google play store to personalize your news alerts, swipe and scroll through stories faster, and bookmark them to save and read later. Yes. refund of $14.72 was approved on Friday March 25, 2022 and went back to Ms. ******** Email a description of the issue to e-edition@tucson.com. did not enter a stop when the customer called to cancel their subscription. While on a home delivery vacation hold, your account will be credited for charges associated with the delivery of our print edition. Closed Saturday and Sunday. Check the masthead. Not hearing anything for a week, I called back on the 16th of February and spoke with the same agent who informed me I was getting a refund for the $14.72 duplicate charge but that my $7 regular subscription would continue until the 2nd of March because I had already received some issues. assured her we are working on resolving her missed deliveries and applied two If you do not link your subscription, you will not be able to access unlimited stories, subscriber-only content, and the eNewspaper on our desktop and mobile website and eNewspaper app. Tap on Arizona Daily Star (subscription you wish to cancel). In these instances, we have partnered with the local United States Postal Service. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future. Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Check to ensure you have Javascript & Cookies enabled: Check your version of your browser to ensure it's up to date. To access other newspapers in cities across the country, once inside your eNewspaper, simply click on the icon titled Universal on the right-side navigation bar. 520-573-4366, Digital Advertising Called paper on 8/13/21, Rate had increased to $55 a month from $40. Residents living in California, Vermont, New York, and Maine can cancel online by visiting their Account Management page once logged in to the website. Home Delivery Customer Service All Lee newspapers nationally now publish the The free article count resets each calendar month. business days to post to her account. Holiday hours vary. Once logged into your account, you can manage your subscription such as vacation stops, payments and delivery issues. Also, with this app, its super easy to select and look at ads within the paper. As a matter of policy, BBB does not endorse any product, service or business. $5.02 for the last payment he submitted. If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. No. How to Cancel a Hertz Car Rental Reservation, How to Extend a Rental Agreement With Hertz. Chat Now If your account is activated, your name will appear at the top right of tucson.com. International Association of Better Business Bureaus. Again, we apologize for the inconvenience Simply enter your credit card information on our secure checkout page. document.write ("?zoneid=3&block=1&blockcampaign=1"); directly at (520) 573-4536, and we will accommodate the request. Chat live with our customer service center: Or email our customer service center at circulation@tucson.com or call 1-800-695-4492. His account was stopped on 10/05/2021 and Subscribers can access e-Edition versions of Arizona Daily Star back to 2007 on tucson.com. Fortunately, you can easily have your paper delivery put on hold while you are away. Get started today. get her started right away. Christiansen graduated from Long Ridge Writer's Group in 1999 with a diploma in writing for children and teenagers. We sincerely apologize the trouble Ms. ******* had starting We reserve the right, however, to issue refunds or credits at our sole discretion. Report Breaking News: 520-573-4101 or metro@tucson.com, Executive EditorialEditorial, Opinion, Letters to the EditorGraphicsLa EstrellaPhotoSportsTucson & RegionTucson.com & Breaking NewsAdministration. Delete Arizona Daily Star from Android: Open your GooglePlay app and goto the menu.
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