Heres a peek. Seldom travelers may not get enough value to warrant the cost. Please note this policy does not apply to guests booked on chartered sailings. Cruise week report: New AmEx offer, best cruises for first-time cruisers, guide to gratuities and more. The latest announcements regarding voyage cancellations and compensation details. As a frequent cruiser, some of the things I see folks pack on cruise ships shockme. The current welcome offer on this card is quite lucrative. I was just wondering cause it just doesn't seem right that the people with the original bookings have paid so much more. Whether missteps of first time cruisers, differences in priorities, or edge cases, were going to share 8. the differences between categories and room types. All money will be forfeited for cancellations two weeks or less before sailing. Good luck. Those who purchased flights through a travel agent or on their own should contact their travel agent or airline for more information. And while you are at it, find a new TA. Your current one is clearly not doing its job Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Contact the Better Business Bureau and lodge an official complaint. We are now refunding millions of dollars per week and are actively working through our back log. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. For over a decade we've trusted the same folks to make our vacations better. If you have a specific cabin in mind (do a test booking to see what's available) tell them to ask for that. For any bookings made after 3 August 2022, if you wish to reschedule your holiday, you can take advantage of our fee-free flexible transfer policy if youve booked on a Select Price holiday. We have had our cabin re-priced when price decreases have occurred prior to final payment. And the normal way to cancel is with the same agency who booked the cruiseand it sounds like your (the OPs) agency will also make that difficult. If we cancel a voyage, or delay embarkation by three (3) days or more and you elect not to sail on the delayed voyage or a substitute voyage we offer, you can obtain a refund or a future cruise credit (FCC). There MAY be issue for YOU to cancel. ), Related: Interesting things youll only find on Majestic Princess. if I decide to cancel and re-book all purchases will be automatically cancelled or do I need to cancel them before, I'm very happy my TA just called me I have bee upgraded from inside GTY to veranda GTY (maybe 2c) and $30 less, Our TA has always worked this sort of thing out for us. gerelmx, October 11, 2017 in Celebrity Cruises. The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. All I'm getting is excuses and unfulfilled promises to call me back. This was the promotion when we booked. padding: 8px 20px; Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Some cruises have non-refundable deposits, so that might be the only snag. Related: Heres a first look at Celebritys new Celebrity Apex. 60 to 31 days. display: inline-block; Powered by Invision Community, And while you are at it' date=' find a new TA. Now, it is a real problem. If you don't want to take on this task yourself, use a good travel agent. Maybe you can negotiate some onboard credit instead of cash. Celebrity does not give me any information because I booked with a Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Unsure if cruise insurance is worth it? If it's the same package, you should be able to keep it. Due to recent public health events that have halted cruise operations and heightened concerns about travel, Norwegian has voluntarily suspended operations. Let's say you paid $1000 for a cruise, and the cruise line will charge 25% if you cancel between 90 and 75 days prior to your sail date, returning $750 back to you. LauraS The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. (Under normal circumstances, it must be done at least four months out.). I have done that before, no issues. You'll get your FCD back, it goes into your account within a couple of hours of cancellation. Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. Started June 21, 2021, By This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Check with your preferred cruise line to see if they're offering this flexibility. Or maybe try a new TA. Ask a prospective travel agentif they'll keep track of prices for you. I am ready to cancel and rebook on Princess website myself! Can anyone confirm that? Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. You tell them, they call. Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. We emailed Imagine to cancel the next morning, but it said we could not have a refund and could only move the booking to For Passengers who have booked a CruiseTour and desire to cancel their tour portion while retaining the Cruise, refunds of the CruiseTour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy. text-decoration: none; Can you cancel and rebook the same cruise?? - Cruise When you run into resistance from the person on the phone, tell them you are frustrated with trying to get answers and you are on the verge of canceling the entire booking. For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. You must rebook your sailing when you cancel, and it must be for a sailing (any ship, any date) departing by March 31, 2023. Geo, I don't know. So what.) As a frequent cruiser, some of the things I see folks pack on cruise ships shockme. Our reservation and payment systems were not designed to handle this volume of refunds in a short period of time, and it is taking longer than we wanted. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). What is Princess cancels my cruise and I do not accept an alternate cruise or if Princess delays my cruise for more than 3 calendar days and I choose not to travel on a delayed cruise?Details are contained in our Nonperformance of Cruise: Refund Policy and Instructions. will do this without any question or charge. Started June 21, 2021, By If you have a specific cabin in mind (do a test booking to see what's available) tell them to ask for that. If they cancel fewer than 60 days prior, refunds will be issued according to the temporary, flexible schedule. Thank you all for your answers, I call my TA , the following is his answer to my question: While you are not in cancellation charges you can cancel the reservation request the refund and re-book with the new promotion. Your current one is clearly not doing its job. I noted that my Eclipse cruise 03-18-18 the price for our cabin dropped $600 since we booked it. The amount of that charge varies depending on the location of the CruiseTour and/or its length. -moz-user-select: none; You've chosen your cruise andyou're happy with what you're getting for your money, but what happens when the price of your cruise drops after you've already booked? Started June 21, 2021, By Then if you want to transfer it again, you can before final payment. TPG values it at $1,600. (Proof is required.) Princess Cruises Best way to cancel and rebook a different cruise? The amount of the cancellation charge shall be determined as shown in the table below and shall vary depending on how far in advance of the sail date (or first day of the CruiseTour) the Operator receives notice of cancellation. Anyone in those situations is eligible to receive a refund or FCC. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). It's also very possible you can get a much better cabin (better location, etc) for the same price you had been paying. If the deposit isn't one of the non-refundable deals and the FCC time (2 years) hasn't run out there should be no problem cancelling and re-booking Before our 1st cruise, I read these boards for about two weeks. You can go to the Celebrity board and view the thread "transferring a reservation from a TA" and see some of the same complaints I have. Call your TA and tell them what you found. As we respect our guests money and time, we have increased the number of team members supporting this enormous effort and have made modifications to our systems. cursor: pointer; We are not in "love" with the stateroom (it's a D4 aft premium balcony) we would like to keep it but others are available. 19952023, The Independent Traveler, Inc. As long as you're not in love with the cabin that you have booked.